FAQ
Straight answers before you begin.
The practical questions we are asked most — about the site, the photos, the payment, and what happens next.
Still wondering?
If it is not here, just ask.
Send us a note with your date and the design you are drawn to. We will answer honestly — even if the answer is that Camelia is not the right fit.
Ask a questionGetting started
What happens after I submit an inquiry?
We read it, look at the style and date you mentioned, and reach out to talk through the details. If it feels like a fit, you choose a plan, complete the bank transfer, and upload your proof of payment in the studio. We verify it and review your site before it goes live.
How long does it take?
Publishing happens after two things: your payment is verified and your site passes a short review. Most of the time is spent on your side — gathering photographs and writing your story. There is no countdown and no deadline you have to race.
Can we start before we have all our photos?
Yes. You can set up your details, story and venue first, then add photographs and videos whenever they are ready. The site can be published with what you have and grown from there.
The website
What do I get for the one-time price?
A complete celebration website on your own URL — one of five Camellia designs, your story and timeline, venue details, a photo gallery, video links, and a permanent share link your guests can keep. Plans differ only by photo and video limits and how much you can customise the design.
Is the URL really permanent?
Yes. Your URL does not expire, so printed cards and QR codes keep working. If the address ever needs to change, we set redirects from the old one so nothing you have shared breaks.
Can we customize the website?
Yes, within your plan. Bloom tunes the primary colour, Love opens up colours and background, and Forever adds the photo backdrop. You can also switch between the five designs at any time from the studio.
Can we request changes?
You stay in control of your own content. From the studio you can update your story, wedding details, photographs and your chosen design whenever you like — before or after the site is published.
How do guests access the website?
Through the public URL you are given. Share it on your invitations, by message, or as a QR code — anyone can open it on any phone or computer, with no account needed.
Photos & videos
Can we use our own photos?
Yes — the gallery is built from your photographs. You upload them in the studio, and they appear in your chosen design with the categories and captions you set.
What files and limits apply?
Photos can be JPG, PNG or WebP, up to 7 MB each. Videos are added as YouTube or Vimeo links, and each one counts against your plan's video limit.
Payment
How does payment work?
Payment is a bank transfer in LKR. You upload your proof of payment in the studio, and our team verifies it before your site is published. There is no online card gateway yet, and no recurring charge.
Is there a subscription?
No. It is a single one-time payment. Your site stays online on its permanent URL without a monthly fee.
After the wedding
What happens to the site after the event?
It becomes a living archive. The same URL you shared at the start keeps growing — add the honeymoon, anniversaries, new photographs and new chapters as the years go on.
Ready to begin
Seen enough? Start your permanent site.
Choose a design, send your details, and we will take it from there.